Right of withdrawal


Consumers in the EU are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

You have the right to cancel this contract within one month without giving any reason.

The cancellation period is one month from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us Ligna Arts OHGG Juraweg 14, 47506 Neukirchen-Vluyn, Fax: 02845-7909043, E-Mail: holzpuzzle@gmail.com) by means of a clear statement z. B. a letter sent by post, fax or e-mail about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.t.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of the withdrawal

If you withdraw from this contract, we have all payments that we have received from you, including the delivery costs, with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer , to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier.t.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection, as you would have been able to do in a shop. Incidentally, you can avoid the obligation to pay compensation by not using the items like your own property and by refraining from anything that may impair their value.


Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To Ligna Arts OHG, Juraweg 14, 47506 Neukirchen-Vluyn, Fax: 02845-7909043, E-Mail: holzpuzzle@gmail.com

- I / we hereby revoke the contract concluded by me / us for the purchase of the following goods / the provision of the following serviceeistung (*)


-Ordered on / received on      

-Name of the consumer (s)  

-Address of the consumer  

-Signature of the consumer (s) only when notified on paper    


(*) Cross out inapplicable
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